Privacy Policy

Last Updated: October 26, 2023

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from pyraluxis.top (the “Site”) operated by Alto Hof (“we,” “us,” or “our”).

1. Information We Collect

a. Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with us. This information may include:

  • Contact Information: Your name, email address, mailing address, and phone number.
  • Account Information: Username, password, and other registration details.
  • Payment Information: Credit card numbers, billing address, and other payment details when you make a purchase.
  • Order Information: Details about the products or services you purchase.
  • Communications: Any information you provide when you contact our customer service team or communicate with us.

b. Information We Collect Automatically (Device Information & Cookies)

When you visit or interact with our Site, we automatically collect certain information about your device and browsing activity. This “Device Information” helps us improve our services and understand user behavior. It includes:

  • Log Data: Your IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.
  • Device Information: Information about your device, including its unique identifier, operating system, and mobile network information.
  • Cookies and Tracking Technologies: We use “cookies,” web beacons, and similar tracking technologies to collect information about your browsing patterns and preferences. Cookies are small data files placed on your device or computer. They often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.

2. How We Use Your Personal Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders, including processing payments, arranging for shipping, and providing order confirmations.
  • Communicate with you about your orders, products, services, and promotional offers.
  • Provide customer support and respond to your inquiries.
  • Personalize your experience on the Site and present products and offers tailored to your interests.
  • Improve and optimize our Site, products, services, and marketing efforts.
  • Detect and prevent fraud and other malicious activity.
  • Comply with legal obligations and enforce our terms and conditions.
  • Administer your account and maintain records of your purchases and interactions with us.

3. Sharing Your Personal Information

We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Service Providers: We share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
  • Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in legal proceedings in which we are involved.
  • With Your Consent: We may share your information for any other purpose disclosed to you with your consent.

For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (“Right to Be Forgotten”): You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

a. Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails from us at any time by following the unsubscribe instructions provided in those emails or by contacting us directly at [email protected].

5. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, encryption (SSL technology), and restricting access to personal data to authorized personnel only. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we will be able to take necessary action to remove that information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or mail using the details provided below:

Email: [email protected]

Mail:
Alto Hof
3268 Wilkinson Street
Nashville, TN, US

Phone: 615-504-8556